Tax Practitioner Priority Service (TPPS)
Tax practitioners can call 919-754-2500 (8:00 am until 4:30 pm EST, Monday through Friday) to speak with a NCDOR representative who can assist with technical and account-specific questions concerning Corporate Income and Franchise tax, Individual Income tax, Sales and Use tax, and Withholding tax.
Tax practitioners and taxpayers can submit a GEN-58 Power of Attorney electronically. Visit the Power of Attorney webpage to learn more and complete the form!
If you have questions concerning participation in the eFile program, problems transmitting eFiled tax returns or payments, or problems uploading EDI-formatted Sales and Use income tax returns using the NCDOR Online Filing and Payment system should call the E-File and Development Unit, 1-877-308-9103 (8:00 am until 5:00 pm EST, Monday through Friday), and select main menu options 2, 1, and 2.