Contact the NCDOR Employee Verification Procedure As an additional measure, you may use the Employee Verification Procedure to verify the identity of any Department employee who contacts you. Protect Yourself How can we help you? The NCDOR is committed quality customer service. Contact us by phone, mail, or in person. For general information call 1-877-252-3052 and for individual income tax refund inquiries call 1-877-252-4052 All other contact information Important Phone Numbers General Information For general information contact us at 1-877-252-3052 Individual Income Tax Refund Inquiry If you have a tax refund inquiry, contact us at 1-877-252-4052 Electronic Services For help with electronic services contact us at 1-877-308-9103 Excise Tax For inquiries about Motor Carrier or Motor Fuels Tax, contact us at 1-877-308-9092 Service Centers The North Carolina Department of Revenue has offices throughout the State. The people who staff these offices offer a variety of services ranging from providing North Carolina tax forms to answering questions. Find a Center Near You Tax returns, letters, other correspondence North Carolina Department of Revenue Post Office Box 25000 Raleigh, NC 27640-0640 Due for an income tax refund? Mail your individual tax return to: North Carolina Department of Revenue Post Office Box R Raleigh, NC 27634-0001 Legal pleadings North Carolina Department of Revenue Post Office Box 871 Raleigh, NC 27602 Express mail (UPS, FedEx, etc.) North Carolina Department of Revenue 501 N Wilmington Street Raleigh, NC 27604 We Take Fraud Seriously If you suspect or know of an individual or company that is not complying with the tax laws, you may report this activity by completing the Tax Fraud Referral Form, mailing a letter, or calling the Tax Fraud Hotline. Report Fraud E-Alerts The Department of Revenue publishes information that explains the various taxes imposed by North Carolina. This information is now available by email by subscribing to the Department of Revenue Tax Updates Email List. Sign up for E-Alerts now Customer Service We’re here to help! If you can’t find the information you’re looking for on our website, reach out to one of our customer service representatives. Report Identity Theft The NCDOR takes identity theft seriously. Find information on how to report identity theft, and how to reduce your risk of becoming a victim of identity theft. For Media Representatives If you are a journalist or media professional requesting information, please contact the Office of Public Affairs. Garnishments An attachment and garnishment is an order requiring that money be withheld from a taxpayer’s wages, bank accounts, or other intangible property.