Office Locations

The Wilmington Service Center has moved and added new walk-in hours. The Wilmington Service Center now accepts walk-ins on Tuesdays and Fridays from 9 a.m. to 4 p.m. at its new location at 3360 Jaeckle Dr., Suite 100.

Tab/Accordion Items

Most Service Centers are open to the public for walk-in traffic on a limited schedule. Appointments are recommended, and all walk-ins will be first come first serve.

Service Center Location Walk-in Days Appointment Requests

Asheville

800 Alliance Court
Asheville, NC 28806

Mailing Address: Same as Office Location

Phone: (828) 259-4000
Fax: (828) 667-0354

Monday and Wednesday from 9 a.m. to 4 p.m. Available Monday through Friday 9 a.m. to 4 p.m.

Charlotte

301 McCullough Drive
Suite 300
Charlotte, NC 28262

Mailing Address: Same as Office Location

Phone: (704) 519-3000
Fax: (704) 547-5835

Tuesday, Wednesday and Thursday from 9 a.m. to 4:00 p.m.  Available Monday through Friday 9 a.m. to 4 p.m.

Durham

3518 Westgate Drive, Suite 150
Durham, NC 27707

Mailing Address: Same as Office Location

Phone: (919) 627-6900
Fax: (919) 490-0040

Monday and Wednesday from 9 a.m. to 4 p.m. Available Monday through Friday 9 a.m. to 4 p.m.

Elizabeth City

1870 West City Drive
Elizabeth City, NC 27909

Mailing Address:
N.C. Department of Revenue
P.O. Box 1130
Elizabeth City, N.C. 27906

Phone: (252) 338-7400
Fax: (252) 331-4808

Wednesday from 9 a.m. to 4 p.m. Available Monday through Friday 9 a.m. to 4 p.m.

Fayetteville

3401 Village Drive
Suite 300
Fayetteville, NC 28304

Mailing Address: Same as Office Location

Phone: (910) 486-3800
Fax: (910) 486-1030

Monday and Wednesday from 9 a.m. to 4 p.m. Available Monday through Friday 9 a.m. to 4 p.m.

Greensboro

1500 Pinecroft Road
Asheville Building, Suite 300
Greensboro, NC 27407

Mailing Address: Same as Office Location

Phone: (336) 487-0200
Fax: (336) 299-5336

Monday, Wednesday and Friday from 9 a.m. to 4 p.m. Available Monday through Friday 9 a.m. to 4 p.m.

Greenville

300 Beacon Drive
Winterville, NC 28590

Mailing Address:
N.C. Department of Revenue
PO Box 1818
Winterville, NC 28590

Phone: (252) 830-2400
Fax: (252) 756-2035

Monday from 9 a.m. to 4 p.m. Available Monday through Friday 9 a.m. to 4 p.m.

Hickory

1985 Tate Boulevard SE, Suite 362
Hickory, NC 28602

Mailing Address: Same as Office Location

Phone: (828) 261-7500
Fax: (828) 327-7615

Tuesday and Friday from 9 a.m. to 4 p.m. Available Monday through Friday 9 a.m. to 4 p.m.

Raleigh

4701 Atlantic Avenue, Suite 118 Raleigh, NC 27604

Mailing Address:
NC Department of Revenue
P.O. Box 58787
Raleigh, NC 27616

Phone: (919) 707-0880
Fax: (919) 850-2954

Monday, Wednesday and Friday from 9 a.m. to 4 p.m. Available Monday through Friday 9 a.m. to 4 p.m.

Rocky Mount

793 Country Club Road
Rocky Mount, NC 27804

Mailing Address: Same as Office Location

Phone: (252) 467-9200
Fax: (252) 443-3891

Tuesday from 9 a.m. to 4 p.m. Available Monday through Friday 9 a.m. to 4 p.m.

Wilmington

3360 Jaeckle Drive, Suite 100, Wilmington, NC 28403

Mailing Address: Same as Office Location

Phone: (910) 254-5000
Fax: (910) 763-3652 or (910) 251-5823

 

Tuesday and Friday from 9 a.m. to 4 p.m.

Available Monday through Friday 9 a.m. to 4 p.m.

Street Address:

501 North Wilmington Street
Raleigh, NC 27604

Mailing Address for most tax returns, letters and other correspondence:

North Carolina Department of Revenue
Post Office Box 25000
Raleigh, NC 27640-0640

Important Note: Our main office is not staffed to provide general tax assistance. We have service centers located throughout the state to provide general tax assistance.

The U.S. Postal Service will not deliver mail to the street address.

Map to main office to attend a scheduled appointment

The NC Department of Revenue office at 1429 Rock Quarry Road in Raleigh has moved to a new location at 3301 Terminal Drive Suite 125 near Tower Shopping Center.  The fax number has also changed to 919-250-7898.  Please make note of the new address and fax number.  The office is open by appointment only.  You may request an appointment by calling the phone number below or using the "Request an appointment" link.

Note: The Excise office includes Motor Fuels Tax, Motor Carrier Tax, Tobacco Products Tax, Privilege License Tax, and Alcoholic Beverages Tax.

3301 Terminal Drive, Suite 125
Raleigh, NC 27604
Office Hours: 8:00 a.m. to 4:30 p.m. 
Monday through Friday, closed on holidays
Phone: (Local) 919-707-7500 & (Toll Free) 877-308-9092
Fax: (919) 250-7898
Map

Request an appointment