Office Locations
The Department of Revenue is headquartered in the State Government Complex in downtown Raleigh. Due to the COVID-19 pandemic, service centers are open to taxpayers by appointment only.
Main Office
Street Address:
501 North Wilmington Street
Raleigh, NC 27604
Mailing Address for most tax returns, letters and other correspondence:
North Carolina Department of Revenue
Post Office Box 25000
Raleigh, NC 27640-0640
Important Note: Our main office is not staffed to provide general tax assistance. We have service centers located throughout the state to provide general tax assistance.
The U.S. Postal Service will not deliver mail to the street address.
Map to main office to attend a scheduled appointment
Excise Office
The N.C. Department of Revenue office at 1429 Rock Quarry Road in Raleigh will move to a new location on 3301 Terminal Drive near Tower Shopping Center during the week of May 10-14. The office on Rock Quarry Road will be closed from Monday, May 10, through Friday, May 14, for the move. The new office on Terminal Drive will open on Monday, May 17.
Note: The Excise office includes Motor Fuels Tax, Motor Carrier Tax, Tobacco Products Tax, Privilege License Tax, and Alcoholic Beverages Tax.
3301 Terminal Drive
Raleigh, NC 27604
Office Hours: 8:00 a.m. to 5:00 p.m.
Monday through Friday, closed on holidays
Phone: (Local) 919-707-7500 & (Toll Free) 877-308-9092
Fax: (919) 733-8654
Map
Service Centers
The North Carolina Department of Revenue has offices throughout the state. The people who staff these offices offer a variety of services ranging from providing North Carolina tax forms to answering questions.
If you have questions regarding a notice you have received, please call the number listed on that notice.
Office Days and Hours (for all offices): Monday - Friday 8:00 am to 5:00 pm
Asheville
Office Location:
N.C. Department of Revenue
800 Alliance Court
Asheville, NC 28806
Map
Mailing Address: Same as Office Location
Phone: (828) 259-4000
Fax: (828) 667-0354
Charlotte
Office Location:
301 McCullough Drive
Suite 300
Charlotte, NC 28262
Map
Mailing Address: Same as Office Location
Phone: (704) 519-3000
Fax: (704) 547-5837
Durham
Office Location:
N.C. Department of Revenue
3518 Westgate Drive, Suite 150
Durham, NC 27707
(on the corner of Westgate Drive and University Drive)
Map
Mailing Address: Same as Office Location
Phone: (919) 627-6900
Fax: (919) 490-0040
Elizabeth City
Office Location:
N.C. Department of Revenue
1870 West City Drive
Elizabeth City, NC 27909
Map
Mailing Address:
N.C. Department of Revenue
P.O. Box 1130
Elizabeth City, N.C. 27906
Phone: (252) 338-7400
Fax: (252) 331-4808
Fayetteville
Office Location:
N.C. Department of Revenue
3401 Village Drive
Suite 300
Fayetteville, NC 28304
Map
Mailing Address: Same as Office Location
Phone: (910) 486-3800
Fax: (910) 486-1030
Greensboro
Office Location:
N.C. Department of Revenue
1500 Pinecroft Road
Asheville Building, Suite 300
Greensboro, NC 27407
Map
Mailing Address: Same as Office Location
Phone: (336) 487-0200
Fax: (336) 299-5336
Greenville
Office Location:
N.C. Department of Revenue
300 Beacon Drive
Winterville, NC 28590
Map
Mailing Address:
N.C. Department of Revenue
PO Box 1818
Winterville, NC 28590
Phone: (252) 830-2400
Fax: (252) 830-1411
Hickory
Office Location:
N.C. Department of Revenue
1985 Tate Boulevard SE, Suite 362
Hickory, NC 28602
Map
Mailing Address: Same as Office Location
Phone: (828) 261-7500
Fax: (828) 327-7615
Raleigh
Office Location:
N.C. Department of Revenue
4701 Atlantic Avenue, Suite 118
Raleigh, NC 27604
Map
Mailing Address:
NC Department of Revenue
P.O. Box 58787
Raleigh, NC 27616
Phone: (919) 707-0880
Fax: (919) 850-2954
Rocky Mount
Office Location:
793 Country Club Road
Rocky Mount, NC 27804
Map
Mailing Address: Same as Office Location
Phone: (252) 467-9200
Fax: (252) 443-3891
Wilmington
Office Location:
N.C. Department of Revenue
3340 Jaeckle Drive, Suite 202
Wilmington, NC 28403
Map
Mailing Address: Same as Office Location
Phone: (910) 254-5000
Fax: (910) 763-3652 or (910) 251-5823
Winston-Salem
The Winston-Salem service center is closed permanently, effective April 30, 2021. You can request an appointment at one of our other service center locations.