Mission and Vision


To fund public services benefiting the people of North Carolina, we administer the tax laws and collect the taxes due in an impartial, consistent, secure, and efficient manner.


Together, we are a SMART organization because we:

  • Safeguard customer information
  • Maintain a knowledgeable workforce
  • Achieve a high level of understanding and compliance
  • Respond with accurate information through innovative services
  • Treat our customers fairly