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eServices

Several electronic services are available for your convenience to file and/or pay through the NCDOR website  Each offers distinct customer service features and supports selected tax types- review the information below, then choose the option that is right for you.  Online payments can be made by bank draft, Visa, or MasterCard. 

eServices

Bill or Notice

Corporate Extension CD-419

Corporate Income & Franchise CD-V

Corporate Income & Franchise CD-V Amended

Corp Estimated CD-429

IFTA

Individual Income D-400V

Income Amended D-400V Amended

Income Extension D-410

Income Estimated NC-40

Motor Fuels

NC-3 and withholding statements

Sales & Use E-500, E-536

Withholding NC-5, NC-5P

Alcoholic Beverages

Certain Machinery (Repealed effective July 1, 2018)

Cigarette taxes

Combined general rate Sales and Use

Corp Estimated CD-429

Other Tobacco Products

Withholding NC-5, NC-5P

Need more information about our eServices options?  Review the frequently asked questions below.

Why pay online?

Why pay online?

eServices provides easy, convenient methods for you to file and pay taxes using the NCDOR website. Using these file and pay applications allows us to process your return and payment accurately and efficiently.

What are the benefits of eServices?

What are the benefits of eServices?

  • It’s easy – the online screens are designed to look like the return (for most tax types)
  • It’s convenient – if you’re paying by bank draft, you can select the draft date
  • It’s accurate – some online forms calculate the tax for you
  • It’s safe – the website and your data are secured with SSL (Secure Socket Layer) with at least 128-bit encryption - no one can read your tax information while it is being electronically filed
  • It’s free – paying by bank draft is free
  • It’s acknowledged – you will receive an acknowledgement that your payment was received
What are the benefits of the eBusiness Center?

What are the benefits of the eBusiness Center?

The eBusiness Center has several additional features that makes filing and paying easier for your business.  Features such as view filing and payment history, storing of payment information for future use, ability to grant a tax representative access to your tax account, and ability to cancel bank draft payments.  In order to use the eBusiness Center you must register your business with NCDOR and create an NCID user ID and password.  This authentication provides a higher level of security and managed access to your tax information.

What are the payment choices?

What are the payment choices?

Payments can be made online by bank draft (a one-time direct debit to your bank account) or by credit or debit card (Visa or MasterCard).

Is there a fee?

Is there a fee?

There is no fee for choosing the bank draft method. There is a convenience fee for choosing to pay by credit/debit card. The fee is calculated as $2.00 for every $100.00 increment of your tax payment.

Example of fee calculation:

  • $2.00 for payment amounts of $.01 to $100.00
  • $4.00 for payment amounts of $100.01 to $200.00
  • $6.00 for payment amounts of $200.01 to $300.00... etc.
When are eServices available?

When are eServices available?

eServices through the NCDOR website are available 24 hours per day, 7 days a week with the exception of a scheduled maintenance period each Sunday from 4 a.m. to 12 p.m.

What information do I need to make a credit/debit card payment?

What information do I need to make a credit/debit card payment?

  • Credit/Debit Card Number
  • Expiration Date
  • Your Zip Code as it appears on your Credit/Debit Card Statement
What information do I need to make a payment via bank draft?

What information do I need to make a payment via bank draft?

  • Bank Account Number
  • Bank Routing Number
  • Account Type (checking or savings)
  • Amount of Payment
  • Date you want your bank account to be drafted for the payment
What is a debit block and how can it be removed?

What is a debit block and how can it be removed?

Some financial institutions offer a "Debit Block" service for some banking accounts. A Debit Block is a restriction placed on a bank account to prevent unauthorized debits to the account. A debit block must be removed before an ACH Debit transaction can occur successfully. If you are unsure if your bank account has a debit block, contact your financial institution for more information.

For ACH Debit (Online Payments), you may also provide your bank with the North Carolina Department of Revenue Company ID 9044030460. This number allows the bank to identify the NC Department of Revenue as an acceptable party to debit the account and bypass a debit block.

What if I change my mind after I have completed the credit/debit card transaction?

What if I change my mind after I have completed the credit/debit card transaction?

Card payments cannot be canceled once submitted.  If you make a card payment and later decide to reverse the transaction, you may be subject to penalties, interest or other fees imposed by the Department of Revenue for nonpayment or late payment of tax. 

What if I change my mind after I have completed the bank draft transaction?

What if I change my mind after I have completed the bank draft transaction?

Bank draft payments made through the eBusiness Center may be canceled up 2:30pm ET the business day before the payment is scheduled to be drafted.  For other bank draft payments, you would need to contact your finanical institution for possible options to cancel or reverse the payment.  If you decide to reverse a transaction, you may be subject to penalties, interest or other fees imposed by the Department of Revenue for nonpayment or late payment of tax.

When will my payment be effective?

When will my payment be effective?

All transactions submitted prior to 5:00 pm ET will be effective the following banking day.

How will I know the department has received my payment?

How will I know the department has received my payment?

After you have entered your payment information, reviewed the information you have entered and selected Submit, you will receive a confirmation page with a confirmation number to let you know that your information has been successfully submitted.

You will receive an email from the Department within two business days from submission of your payment information. The email will contain the same confirmation number that is displayed on the confirmation page that you print for your records. This email will also contain a Document Locator Number. You should retain the email for your records and you should provide these numbers if you contact the Department for assistance with the payment.

Please contact the Electronic Services Help Line at 1-877-308-9103 if you do not receive a confirmation page or if you do not receive an email acknowledgment so that an agent can assist you in determining if your transaction was successfully submitted.

Is my information safe?

Is my information safe?

Safety measures are in place to protect your information. No one can read your tax information while it is being electronically filed. The web site and your data are secured with SSL (Secure Socket Layer) with at least 128-bit encryption. 

Filing and Paying on Tax Day

Filing and Paying on Tax Day

In order for your return or payment to be on time, you must file or pay by midnight on Tax Day. If you make an online payment, it may take a few days for the funds to draft from your account.

Where can I get more information?

Where can I get more information?

Visit Contact Us.

Can I pay by Electronic Funds Transfer?

Can I pay by Electronic Funds Transfer?

Certain business taxes are available for payment by ACH credit and ACH debit online batch.  For more information about these payment methods, visit Electronic Funds Transfer