Effective July 1, 2026: Sales Tax Increase
Mecklenburg County will levy an additional 1% local sales and use tax. Click here to read the notice.
New Service Center Walk-in Hours as of July 1
Beginning July 1, 2026, walk-in hours at all service centers are from 8 a.m. to 4 p.m. View the full schedule for walk-in hours and appointments.
High Call Volume
We are experiencing a higher than normal call volume. As a result, wait times may be longer than usual. Click here for the latest tax season and refund processing information.
Fraud Alert: Beware of Text Scams
Beware of fake text messages asking you to click a link or provide information to get your state tax refund. NCDOR will never text you about your refund. Read more about protecting your personal information.
Important Information Regarding the 2025 Income Tax Return
NCDOR issues guidance on how recent federal law changes affect your 2025 NC income tax return. Review the guidance.
Submit a New Form GEN-58 to Ensure Your Representatives Receive Notices
NCDOR is updating our system to email copies of notices sent to taxpayers to authorized representatives. This update requires taxpayers to submit a new POA form. Refer to this important notice for more information about this updated form.
NCDOR is Emailing Copies of Notices to Authorized Representatives as of Nov. 2024
NCDOR has begun emailing copies of notices to registered POAs who are authorized to receive copies of notices. These emails are sent from securemail@ncdor.gov.
