Skip to main content
High Call Volume

We are experiencing a higher than normal call volume. As a result, wait times may be longer than usual. Click here for the latest tax season and refund processing information.

Fraud Alert: Beware of Text Scams

Beware of fake text messages asking you to click a link or provide information to get your state tax refund. NCDOR will never text you about your refund. Read more about protecting your personal information.

Important Information Regarding the 2025 Income Tax Return

NCDOR issues guidance on how recent federal law changes affect your 2025 NC income tax return. Review the guidance.

Penny Shortage Alert

NCDOR issues Sales and Use Tax guidance for retailers rounding cash transactions. Review the guidance.

An official website of the State of North Carolina An official website of NC

State Government websites value user privacy. To learn more, view our full privacy policy.

Secure websites use HTTPS certificates. A lock icon or https:// means you’ve safely connected to the official website.

Utility Menu
  • NC.GOV
  • AGENCIES
  • JOBS
  • SERVICES
Home

Main menu

  • Refunds
  • File & Pay
    • File & Pay
    • File & Pay for Individuals
    • eServices
    • eBusiness Center
    • eFile Resources for Taxpayers
    • Collections - Past Due Taxes
    • Motor Carrier (IFTA/IN) eFile
    • Motor Fuels eFile
    • Payment Methods
    • Electronic Funds Transfer
    • Sales and Use Tax File and Pay - E-500
    • Withholding Tax File and Pay
    • Information Reporting
    • Electronic Filing Options and Requirements
  • Taxes & Forms
    • Taxes & Forms
    • Individual Income Tax
    • Sales and Use Tax
    • Withholding Tax
    • Corporate Income & Franchise Tax
    • Motor Carrier Tax (IFTA/IN)
    • Privilege License Tax
    • Motor Fuels Tax
    • Alcoholic Beverages Tax
    • Tobacco Products Tax
    • Partnership Tax
    • Property Tax
    • Business Registration
    • Information for Tax Professionals
    • Policies
    • Order Tax Forms and Instructions
    • Other Taxes And Fees
    • Frequently Asked Questions About Traditional and Web Fill-In Forms
    • Business & Income Tax Seminars
    • Notice of Assessment
    • Power of Attorney
  • Received a Notice
    • Received a Notice
    • Attachment and Garnishment – Employer Copy
    • Attachment and Garnishment – Taxpayer Copy
    • Authorization for Bank Draft Installment Agreement
    • Confirmation of Installment Payment Agreement
    • Default Notice
    • Delinquent Notice
    • Garnishment Release Letter
    • Notice of Collection - Amount Shown Due But Not Paid In Full
    • Notice of Collection
    • Notice of Individual Income Tax Adjustment
    • Notice of Individual Income Tax Assessment
    • Notice to File a Return
    • Payment Agreement Installment Notice
    • Privilege Tax Renewal Notice
    • Updated Individual Income Tax Adjustment Notice
    • Unclaimed Refund Letter
  • News
    • News
    • Notices and Updates
    • Press Releases
    • Reports and Statistics
  • About Us
    • About Us
    • Follow Us
    • Administration and Leadership
    • Careers
    • History of Department
    • Language Access Plan
    • Public Participation Plan
    • Climate Change & Clean Energy: Plans & Progress
    • Mission and Vision
  • Contact Us
    • Contact Us
    • E-Alerts
    • Customer Service Numbers
    • Mailing Addresses
    • Media Requests
    • Office Locations
    • Records Requests
    • Request a Speaker for Your Group
    • Request a Service Center Appointment
    • Tax Fraud and Identity Theft
    • Tipline - Report Improper Governmental Conduct by NCDOR Employees
    • Customer Education

Utility Menu

  • NC.GOV
  • AGENCIES
  • JOBS
  • SERVICES
  1. Home
  2. Taxes & Forms
  3. Individual Income Tax

Customer Education for Individuals

Review the resources below for help completing common tasks with the Department.

  • Getting Started with Your State Income Taxes
  • How to Get Forms
  • How to Get a Copy of Your NC Return
  • Address Change
  • Name Change
  • Consumer Use Tax Payable on Income Tax Return
  • Problems with Your W-2 Forms
  • Resolving Disputes About Your Taxes
  • Attend a Seminar or Webinar
On This Page Jump Links
Off

Side Nav

  • Individual Income Tax
    • Individual Income Tax Forms Instructions
    • Individual Income Tax Bulletins
    • Individual Income Tax Checklist
    • Individual Income Filing Requirements
    • Common Tax Return Errors Infographic
    • Customer Education for Individuals
      • Address Change
      • Getting Started with Your State Income Taxes
      • How to Get Forms
      • How to Get a Copy of Your North Carolina Return
    • Estimated Income Tax
    • Extensions
    • Filing Topics
    • Personal Taxes Division Directives
    • Tax Rate Schedules
    • When, Where, and How to File Your North Carolina Return
    • Your Filing Status

Contact Information

North Carolina Department of Revenue

PO Box 25000
Raleigh, NC 27640-0640
General information: 1-877-252-3052
Individual income tax refund inquiries:
1-877-252-4052

NCDOR is a proud 2025 Platinum Recipient of Mental Health America's Bell Seal for Workplace Mental Health

The Bell Seal For Workplace Mental Health

Activity Feed

Follow Us

Network Menu

  • Employee Directory
  • nc.gov
  • Website Feedback
  • Accessibility
  • Disclaimer & Terms of Use
  • Privacy Policy
  • Open Budget
Hosted on Digital Commons