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High Call Volume

Due to the April 15 individual income tax filing deadline, we are experiencing a significantly higher than normal call volume. As a reult, wait times may be longer than usual. Click here for the latest tax season and refund processing information.

Fraud Alert: Beware of Text Scams

Beware of fake text messages asking you to click a link or provide information to get your state tax refund. NCDOR will never text you about your refund. Read more about protecting your personal information.

Extended Phone Hours Through April 17

Refund and Individual Income phone lines are open until 5:30 p.m. Monday–Friday to support taxpayers during filing season. All other phone lines close at 4:30 p.m. Review our customer service numbers.

Important Information Regarding the 2025 Income Tax Return

NCDOR issues guidance on how recent federal law changes affect your 2025 NC income tax return. Review the guidance.

Penny Shortage Alert

NCDOR issues Sales and Use Tax guidance for retailers rounding cash transactions. Review the guidance.

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  4. Corporate Income, Franchise, and Insurance Tax Bulletins

2016 Corporate Income, Franchise, and Insurance Tax Rules and Bulletins

Franchise Tax, Corporate Income Tax, and Insurance Premium Tax Rules and Bulletins Reflecting Changes Made in the 2016 Regular Session of the North Carolina General Assembly.

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  • 2016 Corporate Income, Franchise, and Insurance Tax Rules and Bulletins
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North Carolina Department of Revenue

PO Box 25000
Raleigh, NC 27640-0640
General information: 1-877-252-3052
Individual income tax refund inquiries:
1-877-252-4052

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