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High Call Volume

We are experiencing a higher than normal call volume. As a result, wait times may be longer than usual. Click here for the latest tax season and refund processing information.

Fraud Alert: Beware of Text Scams

Beware of fake text messages asking you to click a link or provide information to get your state tax refund. NCDOR will never text you about your refund. Read more about protecting your personal information.

Important Information Regarding the 2025 Income Tax Return

NCDOR issues guidance on how recent federal law changes affect your 2025 NC income tax return. Review the guidance.

Penny Shortage Alert

NCDOR issues Sales and Use Tax guidance for retailers rounding cash transactions. Review the guidance.

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Debt Setoff Unit

If you have questions regarding the debt setoff process or need resources, such as a Setoff Debt Collection Activity (SODCA) Report Calendar or a Debt Setoff Registration Form, please contact us at NCDOR_DebtSetoff_Registration@ncdor.gov or (919) 814-1119.

*PLEASE NOTE: NCDOR Debt Setoff Unit does not have information regarding the source of a liability other than the name of the agency collecting the debt and the amount owed.

Debt Setoff Interest Rate

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Contact Information

North Carolina Department of Revenue

PO Box 25000
Raleigh, NC 27640-0640
General information: 1-877-252-3052
Individual income tax refund inquiries:
1-877-252-4052

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