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FRAUD ALERT

Be aware of multiple fraudulent text scams requesting payment for NCDMV fees, fines or tolls. NCDMV will NEVER request payment by text. Please report it as spam and delete. Read More

NCDOR’s Print Vendor Unexpectedly Went Out of Business

This has impacted mailing of paper refund checks and notices. Review updates and FAQs about this mailing delay.

New Transportation Commerce Tax Goes Into Effect July 1

Taxi and Rideshare companies must register for the new Transportation Commerce Tax by July 1. Register now.

Effective July 1, 2025, The Tax Basis For Snuff Will Change To A Weight-Based Tax

A new tax on alternative nicotine products will also be imposed. Tax related to the rate change of product in inventory as of July 1 will apply. For more information, review the tobacco products page.

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  4. 911 Service Charge for Prepaid Wireless Telecommunications Service

Form E-588L, Claim for Refund 911 Service Charge on Prepaid Wireless

This form is for use by sellers who have overpaid 911 service charge on prepaid wireless telecommunications service. This document includes line by line instructions regarding how to complete Form E-588L.

Documents

  • Form E-588L, Claim for Refund 911 Service Charge on Prepaid Wireless

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  • 911 Service Charge for Prepaid Wireless Telecommunications Service
    • 911 Service Charge for Prepaid Wireless Telecommunications Service Bulletin
    • Filing Frequency and Due Dates
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    • Form E-500L, 911 Service Charge Prepaid Wireless Telecommunications Return
    • Form E-500L, 911 Service Charge Prepaid Wireless Telecommunications Return Instructions
    • Form E-500L, 911 Service Charge Prepaid Wireless Telecommunications Return (July 1, 2018 through June 30, 2023)
    • Form E-500L, 911 Service Charge Prepaid Wireless Telecommunications Return (July 1, 2013 through June 30, 2018)
    • Form E-500L, 911 Service Charge Prepaid Wireless Telecommunications Return Instructions (For periods beginning prior to July 1, 2023)
    • Form E-588L, Claim for Refund 911 Service Charge on Prepaid Wireless

Contact Information

North Carolina Department of Revenue

PO Box 25000
Raleigh, NC 27640-0640
General information: 1-877-252-3052
Individual income tax refund inquiries:
1-877-252-4052

NCDOR is a proud 2025 Platinum Recipient of Mental Health America's Bell Seal for Workplace Mental Health

The Bell Seal For Workplace Mental Health

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