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How to Clear Browser Cache and Data

If you are experiencing issues with the Tax Year dropdown not displaying tax years and the “Next” button not working for Online File and Pay Applications, please review these instructions.

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How-to-Clear-Browser-Cache-and-Data.pdf

PDF • 117.28 KB - September 09, 2020

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Contact Information

North Carolina Department of Revenue

PO Box 25000
Raleigh, NC 27640-0640
General information: 1-877-252-3052
Individual income tax refund inquiries:
1-877-252-4052

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https://www.ncdor.gov/documents/how-clear-browser-cache-and-data