Due to the April 15 individual income tax filing deadline, we are experiencing a significantly higher than normal call volume. As a reult, wait times may be longer than usual. Click here for the latest tax season and refund processing information.
Beware of fake text messages asking you to click a link or provide information to get your state tax refund. NCDOR will never text you about your refund. Read more about protecting your personal information.
Refund and Individual Income phone lines are open until 5:30 p.m. Monday–Friday to support taxpayers during filing season. All other phone lines close at 4:30 p.m. Review our customer service numbers.
NCDOR issues guidance on how recent federal law changes affect your 2025 NC income tax return. Review the guidance.
NCDOR issues Sales and Use Tax guidance for retailers rounding cash transactions. Review the guidance.
