NCDOR: Contact the NCDOR

Employee Verification Procedure

As an additional measure, you may use the Employee Verification Procedure to verify the identity of any Department employee who contacts you.

Learn More

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How can we help you?

The NCDOR is committed quality customer service. Contact us by phone, mail, or in person. For general information call 1-877-252-3052 and for individual income tax refund inquiries call 1-877-252-4052

All other contact information

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Important Phone Numbers

Service Centers

The North Carolina Department of Revenue has offices throughout the State. The people who staff these offices offer a variety of services ranging from providing North Carolina tax forms to answering questions.

Find a Center Near You

Tax returns, letters, other correspondence

North Carolina Department of Revenue
Post Office Box 25000
Raleigh, NC 27640-0640

Due for an income tax refund?

Mail your individual tax return to:

North Carolina Department of Revenue
Post Office Box R
Raleigh, NC 27634-0001

Legal pleadings

North Carolina Department of Revenue
Post Office Box 871
Raleigh, NC 27602

Express mail (UPS, FedEx, etc.)

North Carolina Department of Revenue
501 N Wilmington Street
Raleigh, NC 27604

We Take Fraud Seriously

If you suspect or know of an individual or company that is not complying with the tax laws, you may report this activity by completing the Tax Fraud Referral Form, mailing a letter, or calling the Tax Fraud Hotline.

Report Fraud

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E-Alerts

The Department of Revenue publishes information that explains the various taxes imposed by North Carolina. This information is now available by email by subscribing to the Department of Revenue Tax Updates Email List.

Sign up for E-Alerts now