Office Locations

The Department of Revenue is headquartered in the State Government Complex in downtown Raleigh. Due to the COVID-19 pandemic, service centers are open to taxpayers by appointment only.

Main Office

Street Address:

501 North Wilmington Street
Raleigh, NC 27604

Mailing Address for most tax returns, letters and other correspondence:

North Carolina Department of Revenue
Post Office Box 25000
Raleigh, NC 27640-0640

Important Note: Our main office is not staffed to provide general tax assistance. We have service centers located throughout the state to provide general tax assistance.

The U.S. Postal Service will not deliver mail to the street address.

Map to main office to attend a scheduled appointment

Excise Office

Note: The Excise office includes Motor Fuels Tax, Motor Carrier Tax, Tobacco Products Tax, Privilege License Tax, and Alcoholic Beverages Tax.

1429 Rock Quarry Road, Suite 105
Raleigh, NC 27610
Office Hours: 8:00 a.m. to 5:00 p.m.
Monday through Friday, closed on holidays
Phone: (Local) 919-707-7500 & (Toll Free) 877-308-9092
Fax: (919) 733-8654
Map

Request an appointment 

Service Centers

The North Carolina Department of Revenue has offices throughout the state. The people who staff these offices offer a variety of services ranging from providing North Carolina tax forms to answering questions.

If you have questions regarding a notice you have received, please call the number listed on that notice.

Office Days and Hours (for all offices): Monday - Friday 8:00 am to 5:00 pm

Asheville

Office Location:
N.C. Department of Revenue
800 Alliance Court
Asheville, NC 28806
Map

Mailing Address: Same as Office Location

Phone: (828) 259-4000
Fax: (828) 667-0354

Request an appointment 

Charlotte

Office Location:
301 McCullough Drive
Suite 300
Charlotte, NC 28262
Map

Mailing Address: Same as Office Location

Phone: (704) 519-3000
Fax: (704) 547-5837

Request an appointment 

Durham

Office Location:
N.C. Department of Revenue
3518 Westgate Drive, Suite 150
Durham, NC 27707
(on the corner of Westgate Drive and University Drive)
Map

Mailing Address: Same as Office Location

Phone: (919) 627-6900
Fax: (919) 490-0040

Request an appointment 

Elizabeth City

Office Location:
N.C. Department of Revenue
1870 West City Drive
Elizabeth City, NC 27909
Map

Mailing Address:
N.C. Department of Revenue
P.O. Box 1130
Elizabeth City, N.C. 27906

Phone: (252) 338-7400
Fax: (252) 331-4808

Request an appointment 

Fayetteville

Office Location:
N.C. Department of Revenue

3401 Village Drive
Suite 300
Fayetteville, NC 28304
Map

Mailing Address: Same as Office Location

Phone: (910) 486-3800
Fax: (910) 486-1030

Request an appointment 

Greensboro

Office Location:
N.C. Department of Revenue
1500 Pinecroft Road
Asheville Building, Suite 300
Greensboro, NC 27407
Map

Mailing Address: Same as Office Location

Phone: (336) 487-0200
Fax: (336) 299-5336

Request an appointment 

Greenville

Office Location:
N.C. Department of Revenue
300 Beacon Drive
Winterville, NC 28590
Map

Mailing Address:
N.C. Department of Revenue
PO Box 1818
Winterville, NC 28590

Phone: (252) 830-2400
Fax: (252) 830-1411

Request an appointment 

Hickory

Office Location:
N.C. Department of Revenue
1985 Tate Boulevard SE, Suite 362
Hickory, NC 28602
Map

Mailing Address: Same as Office Location

Phone: (828) 261-7500
Fax: (828) 327-7615

Request an appointment 

Raleigh

Office Location:
N.C. Department of Revenue
4701 Atlantic Avenue, Suite 118
Raleigh, NC 27604
Map

Mailing Address:
NC Department of Revenue
P.O. Box 58787
Raleigh, NC 27616

Phone: (919) 707-0880
Fax: (919) 850-2954

Request an appointment 

Rocky Mount

Office Location:
793 Country Club Road
Rocky Mount, NC 27804
Map

Mailing Address: Same as Office Location

Phone: (252) 467-9200
Fax: (252) 443-3891

Request an appointment 

Wilmington

Office Location:
N.C. Department of Revenue
3340 Jaeckle Drive, Suite 202
Wilmington, NC 28403
Map

Mailing Address: Same as Office Location

Phone: (910) 254-5000
Fax: (910) 763-3652 or (910) 251-5823

Request an appointment 

Winston-Salem

Office Location:
N.C. Department of Revenue
450 West Hanes Mill Road, Suite 202
Winston-Salem, NC 27105
Map

Mailing Address: Same as Office Location

Phone: (336) 661-6800
Fax: (336) 744-2700

Request an appointment