Customer Service Numbers
The NCDOR is committed to quality customer service. Contact us by phone, mail, or in person.
Answers to most general tax questions may be found on our web site.
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Check the status of your refund at Where's My Refund?
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Call our U.S. toll-free or international tax assistance numbers if you haven’t found the answer to your question on our web site. Recorded information on many of the frequently asked questions is available 24 hours a day, seven days a week. Live telephone assistance is available to answer your questions between the hours of 7:00 a.m. to 5:00 p.m. EST, Monday through Friday excluding holidays and the month of December.
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We also have service centers that you may visit for assistance.
Individual Income Tax Refund Inquiry | 1-877-252-4052 or Where's My Refund? |
Forms | 1-877-252-3052 |
General Information
|
1-877-252-3052 |
Electronic Services
|
1-877-308-9103 |
Live telephone assistance is available to answer your questions between the hours of 8:00 a.m to 5:00 p.m EST, Monday through Friday excluding holidays for the following:
Excise Tax
|
1-877-308-9092 |
Other Taxes
|
1-877-308-9103 |
Alcohol Unit | 1-919-733-3641 |
Tobacco Unit | 1-919-754-2631 |
Tax Fraud Hotline | 1-800-232-4939 |
Tax Assistance Number for International Callers | 1-919-814-9701 |